Shipping & Delivery Policy

Free Shipping

We offer free standard shipping on all orders.

Note: Shipping availability may vary by location. We do not currently ship to P.O. boxes or APO/FPO addresses.

Order Processing Time

Orders are typically processed within 2–3 business days.

  • Orders placed after 1:00 PM (local time) will be processed the next business day.
  • Orders are not processed or shipped on weekends or public holidays.

Shipping Methods & Carriers

We partner with trusted carriers to ensure reliable delivery. For example, for U.S. orders:

  • USPS
  • UPS
  • Amazon Logistics 
  • FedEx

Estimated Delivery Times

  • Standard Shipping: 2–7 business days (depending on destination)

  • Expedited Shipping: 2–3 business days

Please note: Delivery times may be extended during peak seasons or due to unforeseen delays (e.g., weather, carrier issues).

Tracking Your Order

Once your order ships, you will receive an email with a tracking number.
Please allow up to 24 hours for the tracking status to update in the carrier’s system.

Damaged or Lost Packages

If your order arrives damaged or appears lost in transit, please contact us immediately at:
📧 support@patioperk.com

Please include:

  • Your order number
  • A brief description of the issue
  • Photos or videos, if applicable

We’ll work quickly to resolve the issue.

Order Cancellations & Changes

Orders may be canceled or modified within 12 hours of purchase.

After this window, we cannot guarantee changes as your order may already be in processing.

Eco-Friendly Packaging

All orders are packed using eco-friendly materials to reduce environmental impact while ensuring safe delivery of your items.